Frequently Asked Questions
Do you sell used appliances?
No. We only sell brand new, new open box, and new scratch & dent appliances; everything we carry is new stock, never previously used. We also don't buy used appliances.
Do you sell appliance parts?
No, we don't sell individual parts, just complete appliances.
What kind of warranty comes with your appliances?
Every appliance we sell includes at least a 1 year warranty.
What's your return policy?
Every scratch & dent appliance is tested and confirmed working before it goes on the floor; the damage is cosmetic only. But since a lot of our inventory, especially open box and scratch & dent pieces, is one-of-a-kind, we're often not able to offer a replacement even when we'd like to. That's why all sales are final and we don't offer refunds or exchanges. We're always happy to answer every question before you buy, and every appliance includes at least a 1 year warranty for peace of mind.
What payment methods do you accept?
Cash, debit or credit cards, and checks, plus financing through Synchrony, Koalafi, Acima, and Snap Finance.
Do you offer financing?
Yes, we work with Synchrony, Koalafi, Acima, and Snap Finance, including lease-to-own options that don't require a credit check. See the Financing section above for details.
Do you offer delivery and installation?
Yes, delivery and installation services are available for most appliances. We don't install dishwashers or microwaves ourselves, but can refer you to a trusted installer for those. Cost depends on factors like your location and the scope of the job, so text us for a quote.
What areas do you deliver to?
We deliver to Pace, Milton, and surrounding areas when possible. Outside that, we can often arrange delivery through a third-party service; just text us your address and we'll let you know your options.
Do I need to do anything if I'm picking up my own appliance?
Yes, please bring the right tie-downs or moving equipment. We're glad to help load it, but you're responsible for securing the appliance for transport once it's in your vehicle.
Can I buy online, or do I have to come in store?
All purchases are made in store. We don't catalog inventory online since it moves fast; text us before your visit and we'll let you know what's currently available.
Do you offer layaway?
No, we're first come, first served and don't have a layaway program.
Can you hold an appliance after I purchase it?
Yes, once an appliance is purchased, we'll store it for up to 1 month for pickup or delivery.
How do I know when new inventory arrives?
We announce every truck load arrival on our Facebook page. Follow Gulf Coast Appliances on Facebook to see new inventory as soon as it comes in.
What are your store hours?
Mon – Fri: 9:30 AM – 6:00 PM · Saturday: 9:30 AM – 3:00 PM · Sunday: Closed. Holiday hours will vary.